Refund policy

Refund Policy

For international orders, we generally do not accept returns, exchanges, or cancellations after an order has been placed.

Returns and exchanges are only accepted if you receive a wrong item or a defective item.

If you receive a wrong or defective item, please contact us within 7 days of delivery through our contact page. Please include your order number and clear photos of the item.

We may not be able to accept your request if you contact us after the stated period or if we cannot confirm the issue from the photos provided.

We do not accept returns or exchanges in the following cases:

Customer convenience, including change of mind, size issues, color differences, or image differences

Incorrect or incomplete shipping address provided by the customer

Delivery failure, refusal to receive the package, or long-term absence

Items that have been used, washed, altered, damaged, stained, or repaired

Items with tags, labels, packaging, or accessories missing

Items damaged or lost after delivery

Cancellation

We do not accept cancellations after an order has been placed.

Refunds

If a refund is approved, the refund will be processed to the original payment method. Please note that shipping fees, customs duties, import taxes, and other related charges are non-refundable.