Shipping policy

Shipping Policy

After your order is confirmed, we will begin preparing your items for shipment.

Orders are usually shipped within 5–12 business days from a fulfillment center in East Asia. Delivery times vary depending on the destination country or region.

Shipping and delivery may take longer depending on product availability, order volume, customs procedures, weather conditions, and other external factors.

Shipping Fees

Shipping fees vary depending on the destination country or region.

🇦🇺 Australia — AUD $16.00  
🇨🇦 Canada — CAD $23.00  
🇸🇬 Singapore — SGD $8.00  
🇭🇰 Hong Kong — HKD $56.00  
🇹🇼 Taiwan — TWD $233.00

The shipping rates listed above are fixed and will be applied at checkout.

International Shipping

We currently offer international shipping to the following countries and regions:

🇦🇺 Australia

🇨🇦 Canada

🇸🇬 Singapore

🇭🇰 Hong Kong

🇹🇼 Taiwan

For international orders, customs duties, import taxes, and other related charges may apply depending on the destination country or region.

These charges are not included in the product price or shipping fee and are the responsibility of the customer.

Customs & Delivery Delays

International shipments may be subject to customs inspection. Delivery delays may occur due to customs clearance, local delivery conditions, holidays, or other circumstances beyond our control.

Delivery Address

Please make sure your shipping address is complete and accurate before placing your order.

We are not responsible for delivery failure, return, loss, or additional shipping costs caused by an incorrect or incomplete shipping address.

Shipping Carrier

The shipping carrier may vary depending on the destination and shipping method.

Tracking

Once your order has been shipped, tracking information will be sent to you by email.